Service Request

In order to respond to your service request in a timely fashion, please fill out the information below as completely as possible. 

If your service request is related to an immediate safety issue, please contact Allumia immediately at 425-298-7834.

If the affected lamp(s) are within reach and the conditions are safe, please try swapping the failed lamp for a working one of the same type. This will help us determine if the issue is with the lamp itself, or if there is another issue.

Facility Name *
Name *
E-mail *
Phone Number *
Address *
Please Describe the Issue *
Where is the issue? *
Number of Fixtures Affected *
What is the accessibility of the issue? *
Were you able to swap out the affected lamp? *
Please attach any photos that may help us understand the issue. Location, close-ups of the lamps/part-number...etc. *
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